return and refund policy

Return & Refund Policy

Effective Date: July 25, 2026

Brand Name: Asthaya

Website: www.asthayaweheal.com

Thank you for shopping with Asthaya. Please read our Return & Refund Policy carefully before making a purchase.

1. Return Policy

  • All articles are non returnable except if you receive them damaged.

2. Damaged Products

If you receive an article in damaged condition, you may raise a claim with us.

  • An unboxing video within 48 hrs of delivery would be required to be eligible for claim.

3. Claim Process

To raise a claim for a damaged product, please contact us within 48 hrs of delivery and provide the required unboxing video along with your order details.

4. Replacement & Refund

  • Claims once accepted shall be processed against delivery of fresh goods or crediting the money directly to the buyer within 7 days of intimation.

Contact Us

If you have any questions, concerns, or wish to raise a claim regarding a damaged product, please reach out to us:

  • Website: www.asthayaweheal.com
  • Email: asthayaweheal@gmail.com
  • Phone: 9837077225