return and refund policy
Return & Refund Policy
Thank you for shopping with Asthaya. Please read our Return & Refund Policy carefully before making a purchase.
1. Return Policy
- All articles are non returnable except if you receive them damaged.
2. Damaged Products
If you receive an article in damaged condition, you may raise a claim with us.
- An unboxing video within 48 hrs of delivery would be required to be eligible for claim.
3. Claim Process
To raise a claim for a damaged product, please contact us within 48 hrs of delivery and provide the required unboxing video along with your order details.
4. Replacement & Refund
- Claims once accepted shall be processed against delivery of fresh goods or crediting the money directly to the buyer within 7 days of intimation.
Contact Us
If you have any questions, concerns, or wish to raise a claim regarding a damaged product, please reach out to us:
- Website: www.asthayaweheal.com
- Email: asthayaweheal@gmail.com
- Phone: 9837077225
